ETHEKWINI NEWSFLASH
PUBLIC NOTICE
19 SEPTEMBER 2025
UPDATE: FIELD INVESTIGATION UNDERWAY AT PHOENIX 3 AND 4 RESERVOIRS
A major leak has been identified on the trunk main that supplies the Phoenix 3 and 4 Reservoirs. This trunk main is located alongside a river near the Phoenix Highway.
The leak was identified following a thorough investigation and troubleshooting of the system to determine the cause of reduced inflows into the reservoirs, which resulted in the interruption of water supply.
The City鈥檚 Water Services Directorate has isolated the 600mm trunk main (pipeline) to allow for river diversion and repair.
The team is on site and expediting all necessary work.
Water will be restored when the repairs have been completed.
However, restoration will vary with areas supplied through the Phoenix 3 Reservoir expected to be first to receive water this evening, 19 September. This will be followed by areas supplied by the Phoenix 4 Reservoir who should have water restored by Saturday, 20 September.
Affected areas include:
Phoenix 4 reservoir:
Bhambayi, Amaoti, Westham, Fernham, Whestone, Brooksfarm, Northcroft, parts of Sunford, Brookdale, Palmview, Satri Park, Trenance Manor.
Phoenix 3 reservoir : Redfern, parts of Northcroft, Bridge City, Mt Royal, Phoenix Industrial Park, and KwaMashu crossroads.
The Municipality apologises for any inconvenience caused.
For more information regarding water supply, the public can download eThekwini Municipality鈥檚 Mobile App to log faults or send a WhatsApp to 073 1483 477. Alternatively, call the toll-free number on 080 311 1111 or email Eservices@durban.gov.za
ENDS
Issued by eThekwini Municipality鈥檚 Marketing and Communications Directorate.
PUBLIC NOTICE
19 SEPTEMBER 2025
UPDATE: FIELD INVESTIGATION UNDERWAY AT PHOENIX 3 AND 4 RESERVOIRS
A major leak has been identified on the trunk main that supplies the Phoenix 3 and 4 Reservoirs. This trunk main is located alongside a river near the Phoenix Highway.
The leak was identified following a thorough investigation and troubleshooting of the system to determine the cause of reduced inflows into the reservoirs, which resulted in the interruption of water supply.
The City鈥檚 Water Services Directorate has isolated the 600mm trunk main (pipeline) to allow for river diversion and repair.
The team is on site and expediting all necessary work.
Water will be restored when the repairs have been completed.
However, restoration will vary with areas supplied through the Phoenix 3 Reservoir expected to be first to receive water this evening, 19 September. This will be followed by areas supplied by the Phoenix 4 Reservoir who should have water restored by Saturday, 20 September.
Affected areas include:
Phoenix 4 reservoir:
Bhambayi, Amaoti, Westham, Fernham, Whestone, Brooksfarm, Northcroft, parts of Sunford, Brookdale, Palmview, Satri Park, Trenance Manor.
Phoenix 3 reservoir : Redfern, parts of Northcroft, Bridge City, Mt Royal, Phoenix Industrial Park, and KwaMashu crossroads.
The Municipality apologises for any inconvenience caused.
For more information regarding water supply, the public can download eThekwini Municipality鈥檚 Mobile App to log faults or send a WhatsApp to 073 1483 477. Alternatively, call the toll-free number on 080 311 1111 or email Eservices@durban.gov.za
ENDS
Issued by eThekwini Municipality鈥檚 Marketing and Communications Directorate.
馃憤 1
鉁–atch up
A major leak on the trunk main supplying Phoenix 3 and 4 Reservoirs caused water supply interruptions. The city isolated the 600mm trunk main for repairs. Water restoration for Phoenix 3 reservoir areas was expected on September 19, followed by Phoenix 4 reservoir areas on September 20. A user asked about water restoration in Redfern. Another user reported Bridge City had water but the electricity was cut. Water is back in Trennance Park, but slow. Another user reports no water in Trenance Manor. A user reports a repair in North Croft.
